Returns & Refund Policy

At [Your Business Name], we want you to be completely satisfied with your purchase. If you are not happy with your order, you may be eligible for a return or refund under the following conditions:

Eligibility for Returns

  • Items must be returned within 30 days of purchase.
  • Products must be in their original condition, unused, and in original packaging.
  • We do not accept returns for custom-made or personalized items unless faulty.
  • Items purchased with stacked discounts (multiple coupons combined) are final sale and non-refundable.

Refund Process

Once we receive your return, we will inspect the item and process your refund within 5-7 business days. Refunds will be issued to the original payment method.

How to Initiate a Return

Contact our customer service team at [Your Support Email] with your order number and reason for return.

Non-Returnable Items

  • Gift cards
  • Sale/clearance items
  • Opened consumable craft supplies (e.g., paints, glues, adhesives)
  • Products purchased using multiple stacked discounts